Very pleased Very pleased with my frame order. Worked well for my needlework which is mounted on foamboard. Very well packaged. Website provides good clear information. Will order again in the future. Thanks!
Wendy C., QUALICUM BEACH | Excellent work! Excellent work! I could not be happier with the products I received.
Ted McCormick, North Vancouver | I am happy! Good morning,
I really want to thank you for taking the time to really see what will work for the photos. It really makes me happy knowing you are helping to find the best fit.
Ally, Toronto | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |